We at Krishi Vardan (“we,” “us,” or “our”) respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Notice governs the manner in which www.krishivardan.com (“Krishi Vardan,” “Website,” “we,” “us,” or “our”) collects, uses, shares, maintains, and discloses Personal Data collected from users (“User,” “you,” or “your”) of the website www.krishivardan.com.

We encourage you to read this Privacy Policy regularly and whenever you intend to share personal information with us. We may update this policy from time to time to reflect changes in our data-handling practices or legal requirements.Krishi Vardan processes your personal data in accordance with the Digital Personal Data Protection Act, 2023 and other applicable data protection regulations.The privacy practices set forth in this Privacy Notice are applicable only to this website. If you are redirected to other websites or provide personal data to those websites, please review the respective privacy notices posted there.

1. Data We Collect and How We Collect It

A. Personal Data You Provide

We collect and store any data you provide while using our services. You may choose not to provide certain information, but that may limit your ability to use certain features of our website.
Examples include:

• Name, contact number, email address, and postal address
  

• Payment details (credit/debit card number, expiry date, etc.)
  

• Order details, purchase history, and communication preferences
  
  

We may also collect information regarding your website visits, order frequency, and engagement with our products or services. This helps us:

• Process your transactions and deliver orders
  

• Communicate about your purchases or account
  

• Provide promotional offers, updates, and customer support
  
  

B. Automatically Collected Data

We automatically collect certain types of data when you use our website, such as:

• IP address
  

• Browser type and device information
  

• Pages visited, time spent, clicks, and referring website URLs
  

• Cookies and similar tracking technologies
  
  

This data helps us analyze traffic, improve website performance, and enhance your overall shopping experience.
For more details, refer to our Cookie Policy below.

C. Promotions and Contests

If you participate in a promotion, giveaway, or contest, we may collect your name, contact information, and any details you provide. If you hold an account, we may record your participation history.

2. How We Use Your Data

We may use the personal data we collect for purposes including:

• To process and deliver your orders, and communicate order-related updates
  

• For marketing and promotional communication about Krishi Vardan’s products and offers
  

• For account management and customer service purposes
  

• To send notifications, offers, and updates with your consent
  

• For website improvement, analytics, and service optimization
  

• For legal compliance, fraud detection, and security measures
  

• To enforce our terms, resolve disputes, and comply with regulatory requirements
  
  

3. Legal Basis for Processing Personal Data

We may process your data based on one or more of the following legal grounds:

• Your consent, when you subscribe, create an account, or engage with promotions
  

• Legitimate business interests, such as improving services and preventing fraud
  

• Legal compliance, to adhere to applicable laws and orders
  

• Performance of a contract, when you make a purchase or register for services
  
  

4. Disclosure of Your Data

We may share your data with:

• Our subsidiaries, affiliates, and trusted partners for business and operational support
  

• Service providers for payment processing, delivery, marketing, and website management
  

• Third-party e-commerce and payment platforms (e.g., Shopify, Razorpay, etc.)
  

• Advertisers and analytics partners (only with your consent)
  

• Government authorities or regulators when required by law
  

• In case of a merger, sale, or restructuring, your data may be transferred as part of business assets
  
  

All third-party partners are expected to follow equivalent privacy and data protection standards.

5. Billing and Payments

We use trusted third-party payment gateways to securely process payments.
Your payment information is governed by their respective privacy policies.
We partner only with payment processors that comply with applicable regulatory and security standards.

6. Minors’ Data

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe a child has provided us their personal data, please contact us immediately at info@krishivardan.com to request deletion.

7. Data Retention

We retain your personal data for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Policy
  

• Comply with legal obligations
  

• Resolve disputes and enforce agreements
  
  

Even if deleted from active systems, your data may remain on backup servers for audit or legal compliance purposes.

8. Your Data Rights

Under the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access Information: Request details of how we use and store your data
  

• Right to Correction and Erasure: Request correction or deletion of inaccurate or outdated data
  

• Right of Grievance Redressal: Raise concerns about our data practices (see contact below)
  

• Right to Nominate: Nominate someone to exercise your rights in the event of incapacity or death
  
  

To exercise any of these rights, email us at info@krishivardan.com.
We may ask for identity verification before processing your request.

9. Duties of Data Principals

As per the Act, you are expected to:

• Provide accurate and lawful information
  

• Not impersonate others or file false grievances
  

• Comply with the provisions of applicable data protection laws
  
  

10. Cross-Border Data Transfer

When transferring data outside India, we ensure compliance with applicable laws and government notifications.
Transfers occur only to jurisdictions that maintain adequate data protection standards.

11. Data Security

We adopt industry-standard measures to safeguard your personal data against unauthorized access, alteration, or disclosure.
We also encourage users to:

• Use strong passwords
  

• Sign out after using shared devices
  

• Immediately report any suspected data breach to info@krishivardan.com
  
  

12. Cookies Policy

Our website uses cookies to enhance user experience, analyze site traffic, and deliver personalized content.
You can manage or disable cookies through your browser settings.
By continuing to use our website, you consent to our use of cookies in accordance with this policy.

13. Changes to This Privacy Policy

We reserve the right to update or modify this policy at any time.
The latest version will always be posted on this page, with the “Last Updated” date indicated at the top.
We encourage you to review it periodically for updates.

14. Contact for Complaints or Inquiries

If you have any questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us at:

Email: info@krishivardan.com
Working Hours: 9:00 AM – 6:00 PM (Monday to Sunday)

We will acknowledge and address your concerns in accordance with applicable law.